Glorious Model O Reservations Information
March 05, 2019
Model O reservations will be open from March 9 2019, 11AM CST, to March 23 2019, 11:59PM CST.
Model O Reservations Are Now Live Here
Please review all information below before ordering.
Here’s how it will work:
By placing a reservation, we will guarantee you’ll be able to order your mouse as soon as the first batch is ready to ship (4-8 weeks after reservations close). That means anybody who wants a mouse, can get it ASAP.
The reservation cost is $5 per unit.
*We’ll credit this amount to the final order total when you complete it prior to shipment.*
4-8 weeks after reservations close, once we have the product ready for delivery, you will receive a notification with instructions to complete your order and pay the remaining balance.
Once this notification is sent out, you’ll have a 1 week period to complete your order before Model O officially launches to the general public. After launch day, we can no longer guarantee you’ll be able to get the mouse before the first batch sells out.
As soon as you complete your order, we’ll process it for immediate shipment.
Changed your mind after placing a reservation? No worries, you can cancel your reservation at any time for a full refund.
Note: A reservation is not a Pre-order.
You are not buying a mouse for $5. You're paying $5 to guarantee the option to buy one as soon as it’s ready to ship. The full price of the mouse is between $49.99 - $59.99 depending on your choice of coating. The $5 you pay now will be discounted from your final total.
You have no obligation to order the mouse if you place a reservation. And you do not have to place a reservation to be able to order the mouse after the official launch date.
The Model O will also be available from several of our international partners on launch day. Some of them may have their own pre-order or reservation process. Please contact the retailer directly for additional info.
Please Note: We do not control pricing, fulfillment, or pre-orders of any 3rd party authorized retailer or international distributor. If you place an order outside of the pcgamingrace.com website, be aware we cannot guarantee stock or delivery times. Please contact your retailer for detailed information about their ordering process.
If your region is not listed, don’t worry - we offer direct worldwide shipping through the Glorious webstore. More local retailers for the Model O will be added in the near future.
Quick Recap of the reservation process:
- Step 1: You can place a reservation for Model O between 3/9/19 @ 11:00 AM CST - and 3/23/19 @ 11:59 PM CST on the Glorious PC Gaming Race website.
- Step 2: 4-8 weeks after reservations close, you will receive an email notification with instructions to complete your order.
- Step 3: You will have 1 week after notifications are sent to complete your order before we launch the Model O to the general public
- Thats it, Your Order Ships
Important Information about Reservations:
- Reservations are tied to your email account. If you don't create an account during the reservation checkout process, ensure you create one here.
To cancel your reservation, please email email@example.com with your ORDER ID and your full mailing address. Cancellations are processed within 7-10 business days.
- Model O will officially go on sale to the general public 1 week after reservation order notifications are sent out. After launch, Model O can be purchased by anybody without a reservation.
- Make sure you carefully read the important notes and FAQ below.
Q: Why are we doing reservations?
A: We want to ensure that anybody who wants a mouse can get one as soon as possible. Reservations are the best way for us to accurately predict how many units we need to have ready to ship on launch day.
We do intend to keep the Model O in stock on our web store for anybody to order. However due to our finite production capacity, depending on demand we cannot guarantee it won't sell out for a short period of time while we restock.
Q: Why not do regular Pre-Orders?
A: We don't want to tie up your money until we actually have the product in our warehouses and can give you an exact date of delivery.
Q: Why can’t you just give an exact date when I’ll be able to complete my order now?
A: We don’t like giving false promises. Unforeseen circumstances happen, and the time for our manufacturers to complete production within our standards of quality will be dependent on demand. Once reservations are complete we’ll be able to give you a more accurate date.
Q: Where do I go to place a reservation?
A: Go to pcgamingrace.com on March 9th.
Q: What is the full price of the Model O?
A: The price of your mouse will depend on the coating type you choose during the ordering process. The Matte Black and Matte White versions will cost $49.99 + Shipping & Handling. The Glossy Black and Glossy White versions will cost $59.99 + Shipping & Handling.
Q: Is there a limit on how many mice I can reserve?
A: No. You can reserve as many as you'd like for $5 per unit.
Q: Can I edit my reservation after I have placed it?
A: No - we cannot modify reservations after they are made. We will have to cancel and resubmit your reservation.
Q: I placed a reservation but don’t want to order the mouse anymore, can I get a refund?
A: Yes, you can cancel your reservation at any time and receive a full refund by emailing firstname.lastname@example.org with your reservation ORDER ID and your full mailing address. Your refund will processed within 7-10 business days.
Q: I reserved my Model O but want to change my mailing address.
A: Don’t worry, you will go through the checkout process again when your unit is ready for delivery and you can update your address then.
Q: Can I reserve the Model O on any of the international partner sites?
A: No - reservations are only made through pcgamingrace.com
Q: If I reserve, will I receive my unit earlier than those on launch day?
A: Most likely, yes - we will start processing reservation orders about a week before launch day for our reservation holders.
Q: I missed the reservation window, am I screwed?
A: No, the Model O will officially go on sale to the public 1 week after order notifications are sent out to reservation holders. After that time, anybody can order it. This is not a limited run item - we will do our best to keep up with demand into the foreseeable future. However we cannot guarantee stock or restocking times if it sells out at any point. So if you think you might want the mouse ASAP, we highly recommend reserving.
Q: Is there a shipping charge/fee?
A: Yes, there will be a shipping fee when you are invited to complete your Model O order. Shipping within the USA will be about $5.99. International rates vary (around $10-$15+ depending on location, customs/duties fees may apply).
Q: Will there be any additional accessories available with the Model O?
A: Yes, you will have the option of buying extra G-Skates Mouse Feet and a mouse bungee when completing your Model O purchase.
Q: When is launch day?
A: Our global launch day target will be sometime in April or May. Exact dates to be announced as soon as possible.
Q: Will I be able to see any reviews for the Model O before completing my order?
A: Yes - A very limited number of trusted independent reviewers have been given early access to the Model O prior to launch. Their reviews will go live on or before launch day.
Q: Will the Model O be available on Amazon?
A: No. The Model O will only be available through the pcgamingrace.com website and our international partners.