Refund policy

We offer a 45-day money-back guarantee on *Glorious products (subject to terms and conditions) sold through this website as long as products are returned in as-new condition and in the original packaging materials they were shipped in.

*All limited edition and custom products are final sale and non-returnable.

Creating a 45-day return

Please read the following conditions before initiating a return:

  • Products must be returned in original packaging, undamaged, and free of any surface blemishes or scratches.
  • The return must be initiated within 45 days of product delivery.
  • The Ticket Number must be clearly marked on the packaging.
  • Glorious is not responsible for the cost associated with shipping your product back to our warehouse for a refund.
  • At our discretion, we may offer a partial refund or charge a restocking fee, in particular, if any item is not in its original condition, is damaged or if there are missing parts for reasons not due to our error.
  • All set? Please click here to contact our customer support and start the return procedure. You may also log into your account, go to your Orders, and start an automated return from there, provided you are still within the 45 day return window.