Q: When will the Model O 2 be available?
A: It will be in-stock and available for purchase March 14th at 11 AM Central Time.
Q: I have a pre-order purchase. When will I get my Model O 2?
A: Pre-orders begin shipping on Monday, March 13th. It may take a couple of days to fulfill all pre-orders, but we will notify you once it has shipped. For more information on shipping, please visit our shipping info page.
Please note: We will fulfill all pre-orders first, before new orders.
Q: Do the Model O 2 come with the 2-Year Glorious Warranty? A: Yes, it comes with our 2-Year Glorious Warranty included. If you register your product on our website, you receive an extra year of warranty.
Q: Will these mice be available through third party retailers? A: Many of our retail partners around the world will eventually carry these mice. For specific details, please contact your local retailer directly.
Q: Does the Model O 2 support for Glorious CORE?
A: Yes. Model O 2 and the Model O 2 Wireless are fully compatible with our Glorious CORE software – a welcomed addition to the wired Model O!
Q: Can I use existing Glorious G-Floats and G-Skates on these new mice?
A: Yes. The Model O 2 supports the Model O’s G-Skates and G-Floats.
Q: Can I use your existing Grip Tapes on these new mice?
A: No. Changes to the Model O 2 do not support their original tapes. Stay tuned for more information regarding compatible grip tape options.
Q: Can I use the existing Ascended Cord replacement kit on the Model O 2?
A: Yes. The colorful Ascended Cords included in the Ascended Cord G-Skates Bundle Kit are compatible with the wired Model O 2.
Q: Does the Glorious Mouse Case support these new mice?
A: Yes. The Glorious Mouse Case is intentionally designed to fit virtually all gaming mice, especially the Model O 2 and Model I 2.
Q: Can I use the existing Model O Mouse Software to customize the Model O 2?
A: No. The Model O 2 is only compatible with our latest customization software: Glorious CORE.
Q: Do I need a dongle, adapter, or receiver to connect the Model O 2 Wireless to my device?
A: No. All mice come with a 2.4 GHz USB-A receiver + extender dongle out of the box.
Note: To use the new Bluetooth 5.2 LE connectivity, you will need a device which supports Bluetooth or you have to get an external Bluetooth receiver.
Q: How do I maximize Model O 2 Wireless's battery life to reach the stated 210-hour mark?
A: The 210-hour battery life can be achieved with lighting turned off while the mouse is in Bluetooth 5.2 LE wireless mode. Factors like the chosen wireless mode and lighting brightness will impact battery performance.
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